Launch Loans

Launch Loans, operating as Launch Servicing, LLC, is a specialized financial servicing institution headquartered at 5109 South Broadband Lane, Suite 400 in Sioux Falls, South Dakota (ZIP code 57108). Positioned within the region's prominent commercial corridors, the company provides structured loan management and administration solutions for borrowers and lending partners. Launch Servicing specializes in streamlining the repayment process through accessible digital frameworks and customer-oriented loan management. The company’s core focus includes providing comprehensive loan repayment assistance, handling online account management, and facilitating structured repayment options tailored to specific lender guidelines. In addition to standard account management, Launch Servicing administers active-duty military benefits under the Servicemembers Civil Relief Act (SCRA), offering qualifying borrowers interest rate reductions and temporary account deferments.

To ensure a seamless user experience, Launch Servicing delivers customer support through both an online portal and a dedicated mobile application, allowing account holders to manage balances, select payment schedules, and choose their preferred payment methods from virtually anywhere. The organization assigns named lending specialists to borrowers, establishing a personal point of contact to guide individuals through repayment questions and financial assistance programs. Account holders are also encouraged to participate in paperless communications to receive digital statements and environmental correspondence directly through the online system. Operational representatives are accessible by phone Monday through Friday from 7 AM to 7 PM Central Time, providing dependable assistance throughout the loan lifecycle. By combining secure digital account portals with responsive human support, Launch Servicing ensures efficient, transparent, and manageable payment workflows for all clients.