Frank Health Insurance

Frank Health Insurance operates as an Australian health cover provider based out of Level 4, 60 Moorabool Street in Geelong, Victoria. Situated on the traditional lands of the Wadawurrung people within the Geelong central business district, the company delivers straightforward private health insurance options designed to simplify health care management. Frank Health Insurance offers tailored coverage structures spanning hospital policies, extras coverage, combined hospital and extras packages, and dedicated plans for overseas visitors. These policy options cater to a wide demographic across Australia, supporting individual policyholders, couples, single-parent families, and full family units living across Victoria, New South Wales, Queensland, and other states and territories. By focusing exclusively on health cover products, the organization emphasizes transparent policy structures, assisting policyholders in managing statutory health requirements like the Lifetime Health Cover loading and the Medicare Levy Surcharge.

The provider streamlines service delivery through digital access points, including electronic member cards that enable fast, contactless claiming at participating providers across Australia. Members retain the flexibility to select their preferred healthcare professionals without being restricted to exclusive networks, ensuring continuity of care for dental, optical, and general wellness services. Frank Health Insurance also provides integrated member benefits such as optical discounts, dental savings, health support programs, and telehealth services. Operational policies are backed by a 30-day cooling-off period, allowing new members to receive a full premium refund if they decide to cancel within the initial month, provided no claims have been lodged. Support channels are managed via direct phone consultations and a dedicated digital portal, ensuring policyholders can easily update coverage levels, manage claims, and review fund rules efficiently.